Next-Gen Communication for
Bus Operators
Our WhatsApp-based tools help bus operators deliver seamless
communication, instant support, and smoother trips
See Our Exclusive Features
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Your 24*7 Automated Passenger
Information System
Provide fast, human-powered support directly inside WhatsApp. Your team can quickly handle travel questions, service issues, and passenger needs in real time. All enabled through a simple and efficient WhatsApp API workflow. ...
Your 24*7 Automated Passenger Information System
ChatBot transforms passenger experience by automating the most common bus-related queries through WhatsApp. No waiting. No call centers. Just instant answers.
What ChatBot Can Do
Provide driver contact & bus number instantly
Share ticket details (PNR, seat number, passenger info)
Help travelers find boarding & dropping points location and map directions
Show live bus location with real-time tracking
Automate frequent queries like timings, reschedule options, cancellation steps
Why Operators use It
Fully automated — zero manual effort
Runs on WhatsApp, no app needed.
Quick setup with customizable flows.
High accuracy and instant responses.
Enhanced customer satisfaction.
The Fastest Way to Book Bus Tickets
Inside WhatsApp
Make ticket booking completely effortless. Passengers can search routes, select their preferred seats, and complete payment in one smooth WhatsApp flow. Faster bookings, fewer steps, and a better travel experience....
Real Support Teams, Integrated Directly Inside WhatsApp
Live Agent connects your passengers to your support team instantly.
No waiting line.
Real people respond in real time.
What Live Agent Offers
Connect human agents directly with passengers
Manage chats using WhatsApp by both customer & support agent.
Pre-designed workflows developed by EzeeInfo
Dynamic forms, quick replies & automated routing, conversation histroy
Agent assignment, priority chats & response tracking and sentiment analyzes.
Use Cases
Travel queries
Ticket issues
Change request
Help with boarding / delays
Complaint handling
Why Operators use It
Faster resolution.
Higher passenger satisfaction.
Team can manage multiple chats efficiently.
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Live Agent - Real People , Real Support
Right On Whatsapp
Provide fast, human-powered assistance inside WhatsApp. From travel questions to service issues, your team can chat with passengers using a fully designed WhatsApp API workflow....
The Fastest Way to Book Bus Tickets — Inside WhatsApp
Quick Book converts WhatsApp into a complete ticket booking engine. From route search to final payment — everything happens inside a single chat.
What Quick Book Can Do
✔ Browse routes & timings
✔ Choose seat preference
✔ View fare details
✔ Make secure online payments
✔ Receive ticket instantly on WhatsApp
Perfect For
Last-minute bookings
Users who prefer chat over apps
Operators who want higher booking conversions
Why Operators use It
More bookings with less friction
No app downloads needed
Fully automated workflow
Great for marketing campaigns & retargeting
Intelligent Routing - Reduce
SMS Cost by 90%
Experience modern alerting with absolute reliability. Every message reaches you instantly on WhatsApp, and automatic SMS failover guarantees uninterrupted communication with zero missed updates....
Intelligent Routing - WhatsApp + SMS Alerts
Reliable Travel Alerts, Every Time
Intelligent Routing ensures that every passenger receives critical trip updates without fail.
Whether they have WhatsApp or not, the system intelligently switches between WhatsApp and SMS.
Main purpose for Intelligent routing is Cost effective solutions to operator.
What It Sends:
✔ Ticket confirmation
✔ Boarding time
✔ Live location updates
✔ Drop timing
✔ Passenger instructions
✔ Route-specific alerts
Why It's Powerful:
Guaranteed message delivery
Cost-effective SMS fallback
Reduces last-minute confusion
Enhances overall customer experience
Helps operators prevent missed boarding
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